DMA slams call to ignore industry EU data privacy concerns

25 Jun 12: The Direct Marketing Association (DMA) has angrily dismissed the call from the EU’s head of data protection, Peter Hustinx, for the European Parliament to avoid caving in to industry concerns about the effects of data privacy protection reforms, saying that new legislation must not come at a cost to business.

Hustinx, the European Data Protection Supervisor, made his comments in his speech delivering his office’s annual report to the Parliament’s civil liberties, justice and home affairs committee. He expressed his fear that member states are seeking to water down the draft Data Protection Regulation, and said that some fine tuning of the proposal would be fine, “but on the whole the current approach is good.”

Chris Combemale, Chief Executive of the DMA, said that onerous new data privacy legislation would come with a serious price tag for UK plc: “Many elements of the Data Protection Regulation would be unduly restrictive for businesses, without meeting the EU’s stated aim of enhancing protection of individuals’ data privacy rights. The idea that lawmakers should ignore the legitimate concerns of industry is highly counterproductive to formulating effective data privacy legislation.”

“People have every right to data privacy protection, but this must not cause an unfair burden on business. Any legislation must strike a fine balance between protecting the interests of both, but the current draft Data Protection Regulation fails to do so. Our members and the businesses we’ve spoken to are in agreement that if the Regulation were to be implemented in its current form, then it would cause significant financial harm to UK businesses that use personal data for marketing purposes to drive sales.”

Last week, the DMA published an independent study into consumer attitudes towards data privacy which polled 1,020 UK adults and found that more than one in two (53%) people are willing to share their personal information with brands in exchange for free services and better product deals, and that one in three (35%) regard their data as a tradable commodity. Three in five (58%) state that trust in a brand is the strongest factor in determining whether or not they are willing to share data.

Commenting on the findings, Combemale said: “The balance of power is now tilted towards consumers. They alone have the ability to choose who they share their information with and understand the benefits of doing so. Again, the new Data Protection Regulation must reflect the reality of the relationship of the savvy consumer and the companies they trade their data with.”

The DMA is conducting an extensive economic impact analysis report to determine full cost to UK businesses if the current draft of the Regulation were to be passed into law tomorrow. The report will be published in July.

Marketo engine automates content allocation

14 June 2013: Cloud-based marketing software platform provider Marketo has announced the availability of the Marketo Customer Engagement engine, which it claims is the first marketing solution that intelligently and automatically manages the timing and distribution of the right content, to the right person at the right time.

Celebrus and Kognitio digital analytics project partnership hits milestone

13 Jun 2013: Kognitio and Celebrus Technologies marke the anniversary of a strategic collaboration that provides one of the largest global manufacturers in the world with an innovative solution for digital marketing analytics.

IDM Student Marketing Competition 2013 Finalists revealed

12 Jun 2013: The Institute of Direct and Digital Marketing has revealed that student teams from the University of Northumbria and University of Central Lancashire have made it to the top three in the prestigious IDM Student Marketing Competition 2013

Salesforce snaps up ExactTarget

7 Jun 2013: Salesforce.com, the world’s biggest CRM platform, has announced an agreement to acquire ExactTarget, the leading cloud marketing platform for around $2.5 bn.

Whisbi launches Facebook monetising tool

7 Jun 2013: Whisbi, the lead management technology provider, has launches a new product designed to monetise Facebook.

Indicia expands with new London office

6 Jun 2013: Database Marketing Award-winning customer engagement agency Indicia has expanded with the opening of a new London office.

London School of Marketing deepens digital marketing commitment

5 Jun 2013: The London School of Marketing has announced a formal partnership with the Digital Marketing Institute.

Experian data reveals singleton capitals of Britain

1 Jun 2013: Experian insight reveals the location and characteristics of the UK’s growing number of single person households

D&B service to unlock hidden value in CRM systems

22 May 2013: – D&B, the world's leading source of commercial information and insight on businesses, had made D&B360 available for Oracle CRM On Demand, Oracle's Siebel CRM, Microsoft Dynamics CRM and SAP CRM.

Profiling the Industry: Part 3

20 May 2013: In the third of our special series of articles profiling the database marketing industry, we catch up with Hopewiser, Alchemetrics, Callcredit and greenstone data solutions.

Ageas names Hanson Marketing Director for RIAS and Castle Cover

22 May 2013: Insurance provider Ageas has appointed Mark Hanson as Marketing Director for its two over 50s insurance brands, RIAS and Castle Cover.

BSkyB extends CRM deal with Comet

20 May 2013: Comet Global Consulting, the customer interaction expert, has secured an additional two-year deal with Sky, to further develop and support the company’s customer relationship management and customer interaction systems and operations.

Experian launches online credit services and marketing portal

21 May 2013: — Experian has launched a new online credit risk and marketing portal putting a wealth of vital business information at the fingertips of UK SMEs.

Metametrics thinks big with Vass apppointment

8 May 2013: Hector Vass, former Systems Architect in the Customer Lifecycle and Optimisation team at the Lloyds Banking Group, has joined marketing analytics agency Metametrics as Chief Technology Officer.

Institute of Fundraising Insight Awards shortlist unveiled

8 May 2013: The Institute of Fundraising’s Special Interest Group for Insight in Fundraising has announced the shortlist of finalists for the Insight in Fundraising Awards 2013.

GHD gets straight to the point with Celebrus granular data

8 May 2013: ghd, the UK hair-straightening brand, has seen conversion rates soar as a result of improving the shopping experience on mobile devices using data gathered through Celebrus Technologies’ software.